First established in 2018, NEO.bet is a German-based online sports betting platform that is currently making major in-roads in Canada. The site not only holds a betting license with the reputable Malta Gaming Authority but also recently became one of the first operators to receive a German license too. Naturally, this makes NEO.bet a trustworthy online sportsbook that boasts top-notch site security and player protection measures in addition to its competitive odds and innovative bet features. Some of the site’s most notable functions include convenient one-click wagering and a simple to use Bet Builder, both of which have already proved incredibly popular features within the Canadian betting industry. Indeed, despite its German HQ, NEO.bet has done a great job of localizing its offering for the Canadian market, with a number of relevant regional deposit methods also supported. First and foremost, the online sportsbook accepts Interac e-transfer - one of the country’s most popular deposit methods. In addition, it accepts widely used payment options including credit/debit cards, eWallets and direct bank transfers. With a great range of betting markets - including a comprehensive selection of live betting options - and top bet offers including first deposit bonuses and ongoing reload bonuses, NEO.bet is one of the top sportsbooks for Canadian players. In this NEO.bet review, we’ll take a closer look at everything the site has to offer, including a full breakdown of all the enticing promotions available to new customers.
NEO.bet Sports Pros & Cons
- Fully-licensed and regulated by the Malta Gaming Authority
- Competitive odds and an incredible selection of betting markets
- Deposit bonus may be available for new customers
- 3% fee on Skrill and Neteller deposits, though Interac e transfer is free
- Pure sports betting site with no NEO.bet casino brand available
Despite being a relatively new sports betting operation, the team behind NEO.bet is very experienced and knows the value of giving away an enticing welcome bonus. For Canadian customers, this will likely manifest itself as a sportsbook bonus on their first three deposits. To clear each offer, players will need to rollover their deposit plus bonus amount five times at minimum odds of 1.50. In our experience, this level of wagering is achievable and players shouldn’t have any trouble releasing the full bonus amount. NEO.bet’s welcome offer may very well qualify as one of the top betting bonuses around and no bonus code is required to claim it - players simply have to open a NEO.bet account, opt-in for their bonus to appear and become available, then deposit using their preferred method for the bonus to be credited automatically.
Promotions Available from NEO.bet Sports
While NEO.bet’s welcome bonus offers plenty of value to new customers, the good news for frequent players is the site offers several ongoing incentives including the following promotions:
Refer A Friend Bonus
As a fairly new entry on the Canadian sports betting scene, NEO.bet are understandably keen to boost their market presence by attracting new players. For that reason, existing customers can benefit from a bonus whenever they refer a friend to the site, which will be credited after they make a deposit.
Bonus Chips Loyalty Program
At NEO.bet, players can get rewarded with bonus chips whenever they place a bet. Effectively acting as a loyalty program for the online sportsbook, the more selections players have on their bet slip and the greater the odds, the more bonus chips they’ll receive. Credited whether their bet wins or loses, these bonus chips can then be redeemed for deposit bonuses or non-deposit bonuses such as free bet credits.
Free Bets
NEO.bet sportsbook offers free bets from time to time for their customers. These are available at limited times via email campaigns to members, so make sure to keep an eye on any email promotions they send out.
When it comes to sports betting options and available markets, NEO.bet offers an incredible selection of odds on all the biggest domestic and international competitions, including NHL, NBA and NFL betting. These not only include pre-match odds on all of the major sports, but also esports betting markets and plenty of live betting choices too. Some of the most popular sports betting options at NEO.bet include:
- Soccer
- Ice Hockey
- Table Tennis
- American Football
- Basketball
- Tennis
- Rugby
That being said, NEO.bet also caters to players who prefer wagering on more niche sports and covers a range of esoteric events that can rival any of the top betting sites. Some of the less common sports that NEO.bet players can bet on either pre-game or via live betting markets include:
- Volleyball
- Darts
- Aussie Rules Football
- Handball
- Bandy
- Futsal
- Floorball
Naturally, available markets on all sports include everything from picking the match-winner to adding up the total odds of several bets in a multi-way parlay. Not only that, but NEO.bet’s esports odds are among the best in the industry and fans can watch live events unfold in real-time via HD streaming.
NEO.bet Sports Betting Features
One of the outstanding aspects of NEO.bet’s sports betting offering is the site’s supreme usability. All sports markets are easily accessible from the home page and most bets can be placed in just one click. On top of that, the site offers a number of great features that effectively “gamify” the sports betting experience by providing bet boosts and other fun extras. Some of the most notable features include:
Personal Bet Configurator
In terms of its bet slip, NEO.bet offers one of the most innovative wagering platforms players could hope for. Dubbed the Personal Bet Configurator, this incredibly advanced tool offers a great selection of combinable betting outcomes - as well as a direct calculation of their total odds - and can be used to create complicated multi-way parlays in just a few clicks. Of course, if players are only interested in placing a straight bet, the site’s one-click option can instead be used for quick and simple wagering.
Cashout Control
When we evaluate a betting site, we always consider the range of cashout options available - and for our NEO.bet review, we were blown away by the site’s remarkable Cashout Control feature. Basically cashout on steroids, this unique addition not only allows players to view the status of their active bets via a live odds graph but also enables them to place certain controls on their bet. Options like setting a maximum bet loss or an instant cashout when a certain win amount has been hit effectively automate the process, meaning players can plan their cashout in advance and leave the tool to do the rest.
Results and Stats
NEO.bet offers an extensive results section that contains the outcomes of all sports and events that occur on their site, as well as in-depth stats for each game. We recommend using this feature to catch up on any sports events you miss.
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In-Play Betting
NEO.bet offers a good range of in-play betting options on live events. Easily accessible by clicking the “live” header at the top of the home page, players will be transported to a new lobby displaying all of the available live betting markets. Once they’ve settled on a game, clicking on it will launch a handy sidebar that displays live odds, detailed statistics and an in-play graphic displaying the latest action.
Live Streaming
While NEO.bet doesn’t offer live streaming on regular sporting events, fans of esports will be pleased to know that major games like League of Legends, Counter-Strike: GO and DOTA 2 are all available in real-time. In order to access a stream for any current live events, players simply need to place a bet and launch the video from the site, giving them greater access to in-play esports betting opportunities.
Depositing and Withdrawing at NEO.bet Sports
As we mentioned earlier in our NEO.bet review, there are plenty of deposit and withdrawal methods available at the site. For the most part, moving money both to and from the sportsbook is fee-free, but players should be aware there’s a 3% charge on deposits made with Neteller and Skrill. All deposits are credited instantly, while most withdrawals are issued to players’ bank accounts within 3 working days.
| Payment Method | Minimum Deposit | Fee | Minimum Withdrawal | Withdrawal Time |
|---|---|---|---|---|
| Visa | $10 | N/A | $20 | 1-3 Days |
| Mastercard | $10 | N/A | $20 | 1-3 Days |
| Skrill | $10 | 3% | $20 | 12-24 Hours |
| Neteller | $10 | 3% | $20 | 12-24 Hours |
| Trustly | $10 | N/A | $20 | 12-24 Hours |
| MuchBetter | $10 | N/A | $20 | 12-24 Hours |
| Interac | $10 | N/A | $20 | 12-24 Hours |
NEO.bet Sports Desktop Experience
One of the things we appreciated most during our NEO.bet review was how incredibly easy the site was to navigate. The homepage features a handy carousel banner with quick links to the latest news, offers and more, while the biggest sports - along with their most popular markets - feature just below. Both the customer support service and the cashier can be accessed in just one click, and if players are struggling to find what they’re looking for, they’ll be pleased to know the site offers a convenient search bar option.
Mobile App
Fans of on-the-go betting will be pleased to know that the NEO.bet sportsbook boasts its own mobile app. Available for download on iOS and Android devices from the Apple and Play stores respectively, the NEO.bet mobile app offers the same great functionality as the desktop site, including optimised one-click betting and push notifications for active bets. This makes it one of the slicker Canadian betting apps available, though players using windows devices will have to use an optimised mobile site instead.
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Betting Odds at NEO.bet Sports
The odds we found during our NEO.bet review were mostly competitive when compared to other sportsbooks in Canada. Of particular note were the esports odds, which are a definite focus area at NEO.bet and are usually better than those found at rival operators in the country. Though the average payout percentage is slightly sub-par 92%+, this figure rises to a far healthier 95%+ when looking at the match-winner market for the English Premier League, German Bundesliga and Champions League.
NEO.bet Customer Support
Customer support at NEO.bet can be reached either via email or live chat. In our experience, the average response time for the latter is around five minutes, while players will usually get a reply using the former within 48 hours. The downside to NEO.bet’s live chat feature is that it’s only available between the hours of 7.30 am and 12.00 pm CET, leaving players little option other than to use email outside of these times. Nevertheless, we found the general quality of the customer support service to be very high, with the live chat operators being both friendly and knowledgeable about the site.
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| Available Hours: | 07:30AM - 00:00AM CET |
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Registration Process at NEO.bet Sports
Registering for a new account at NEO.bet is incredibly quick and easy. Only a few important details are required and the whole process can be completed in just a few minutes. In order to get started with the sportsbook, players simply need to complete the following steps:
Step 1: Provide Access Data
First and foremost, players need to click the “login” button at the top right of the home page. This will open a sidebar where they can enter an email address, phone number, password and any promotional codes that they wish to use. After that, they simply need to confirm the country that they’re accessing the site from and click that they are over 18 and accept the terms and conditions in order to proceed.
Step 2: Provide Personal Data
While the previous step alone is technically enough to open an account, players will not be able to use a bonus or fund their account until they have provided their personal data. By clicking the “Personalize Account” button, they’ll be able to enter their title, first and last name, date of birth and home address.
Step 3: Provide Payment Details
The third step is, of course, entirely optional, but if players wish to make a deposit at NEO.bet, they will now need to head over to the cashier and select their preferred payment method. Once done, they just need to enter their card number of wallet details and make a minimum deposit of $10 to get started. You may also need to opt-in for your potential welcome bonus to appear and become available for you to claim.
NEO.bet Responsible Gambling Features
Given the site is licensed both in Germany and by the Malta Gaming Authority, it should come as no surprise that NEO.bet takes responsible gaming very seriously. From the moment they sign up, players are encouraged to play responsibly and make sure they keep on top of their betting behaviour.
Thankfully, NEO.bet’s responsible gaming section makes this fairly easy to do. Located in the footer of the home page, here players will find useful information like “The Ten Golden Rules For Responsible Gaming”, a self-assessment questionnaire to evaluate their gaming habits and a number of helpful links to external gambling support agencies. Should players become worried about their betting behaviour, the following gambling controls can be voluntarily added to their account on request:
- Deposit Limits
- Loss Limits
- Max Bet Limits
- Session Duration Limits
- Definite and Indefinite Self-Exclusion
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Our Verdict
NEO.bet fancies itself as a sportsbook that’s been designed by pros for pros; and it’s certainly difficult to argue with that assessment. The site boasts some of the most innovative betting features that we’ve come across at any online bookmaker, giving players more control over their wagers. Couple that with a good range of markets and live streaming for esports fans and it won’t be long before the site makes a real name for itself in Canada - particularly if it starts throwing in the occasional free bet or two!
NEO.bet Information
Email:
support@neo.betSupport Hours:
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Supported Platforms:
Android, App, Desktop, iPhone, Mac, Mobile, Tablet, Windows
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FAQ
Does NEO.bet have a minimum withdrawal amount?
Yes. The minimum withdrawal amount for Canadian players is $20 dollars using all available methods.
How good is the selection of games at NEO.bet Sportsbook?
NEO.bet covers most major domestic leagues and competitions, as well as international events and big esports tournaments. The only notable omission at the site is the lack of novelty betting opportunities.
Does NEO.bet have a mobile betting app?
Yes. NEO.bet has a standalone app that can be downloaded on all iOS and Android devices.
Is it safe to play at NEO.bet Sportsbook?
Yes. NEO.bet is licensed by the highly reputable Malta Gaming Authority and boasts secure end-to-end encryption as well as a number of responsible gaming services.
What is the average withdrawal time at NEO.bet?
The average withdrawal at NEO.bet takes 1 working day, with eWallets being the fastest option on offer.
