Neptune Play Casino Bonuses & Review

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Neptune Play Casino captures the imagination of Kiwi players with its streamlined design and a roster of more than 2600 casino games from the industry’s top providers. 

Every turn uncovers surprises, ranging from daily spin frenzies to exclusive club benefits, drops & wins, live tournaments and much more.

Neptune Play Casino at a Glance 

📅 Online Since: 2020
🎁 Welcome Bonus 100% Bonus up to NZ$1650 and 300 Free Spins
⚖️ Gambling Authority Malta
💻 Casino Software Play'N Go, NetEnt, Red Tiger

Neptune Play Casino Overview 

Neptune Play Casino operates under the management of Aspire Global International LTD and holds a licence from the Malta Gaming Authority (MGA). 

The extensive gaming selection features over 2600 titles split across pokies and live dealers: roulette, blackjack, game shows, baccarat, Sic Bo, and poker, complemented by an integrated sportsbook. 

Kiwi members can also benefit from an exclusive club, in which they accumulate reward points for extra bonuses. While support is not round-the-clock, we found the service extremely attentive and helpful within working hours.

Advantages
  • Great loyalty program
  • Live dealers available
  • User friendly
Disadvantages
  • Live chat not 24/7
  • Welcome bonus expires after 24 hours

Neptune Play Casino Welcome Bonus 

Newcomers to Neptune Play are greeted with a 100% welcome bonus of up to NZ$1650 and 300 free spins. It's a relatively straightforward promo that allows players to choose their games and devise personal betting strategies. 

The bonus is divided among your first three deposits as follows: 

  • First deposit: 100% up to NZ$550 and 100 free spins when you deposit at least $20.
  • Second deposit: 100%  up to NZ$550 and 100 free spins when you deposit at least $20. 
  • Third deposit: 100% up to NZ$550 and 100 free spins when you deposit at least $20.

Here are the key terms and conditions:

  • Available to all new NZ players age 18+
  • Minimum deposit is NZ$20.
  • Free spins to be used on the Book of Dead slot game. 
  • The wagering requirement is 35x the bonus funds.
  • Additional terms and conditions may apply.
  • Please gamble responsibly.

Neptune Play Casino Bonuses

Once players have savoured the initial welcome bonus, Neptune Play Casino keeps the momentum going with a range of enticing bonuses and promotions. 

Among these, the Drops & Wins event by Pragmatic Play stands out among Kiwis with its massive monthly 7-figure prize pools and daily cash prizes. Players get an opportunity to multiply their bet value significantly, receive instant bonuses in selected pokies, and gain free spins, all without a minimum bet requirement.

The Daily Spin Frenzy promotion adds to the excitement by rewarding users with up to 50 spins based on the following wagering targets:

  • NZ$2,000 for 50 spins
  • NZ$1,000 for 25 spins
  • NZ$600 for 15 spins
  • NZ$200 for 10 spins 

For those eager to keep up to date with the most recent offerings, keep an eye on the promotions page, as it's routinely refreshed with new deals. For more personalised updates, opt into Neptune Play’s marketing preferences so that the team delivers the latest news and offers directly to you. 

Online Pokies at Neptune Play Casino

Neptune Play's gaming library comprises everything from the latest pokies, table games to trendy crash titles. While the categorisation could be better, everything is easily accessible through the search bar in the top right corner.

Favourites among players include:

  • Table Games: A variety of classic and modern Blackjack, Roulette, Poker, and Baccarat titles. Ex. 'European Roulette,' 'Vegas Strip Blackjack,' 'Magic Baccarat,' and 'Jacks or Better.'
  • Scratch Cards: Quick, instant-win games with varied themes. Ex. 'Happy Scratch,' 'Gold Rush,' 'SCRATCH Bronze,' and 'Diamond Rush.'
  • Dice Games: Short games based on dice outcomes. Ex. 'Harlequin Dice,' 'Dice Rush,' and 'Roll the dice.'
  • Bingo: Social games with digital cards and interactive play. Ex. 'My Bingo Hall.'
  • Crash Games: Intense games with escalating multipliers to cash out before crashing. Ex. 'Aviator,' 'Big Bass Crash,' 'Triple Crash or Crash,' and 'CrashX.'

When it comes to pokies, we counted well over 2000 titles. Navigation is a bit easier thanks to sections such as 'New,' 'Drops & Wins,' and 'Featured,' situated on the main horizontal menu. 

The selection spans the jungle's hidden treasures to futuristic cityscapes and fairy tales. Titles like 'Dragons of the North' and 'Wolf Riches' transport players to different worlds, as do other famous games such as 'Big Bass Bonanza' and 'Reactoonz'. 

A Random Number Generator (RNG) ensures each spin's outcome is entirely independent while guaranteeing fairness, unpredictability, and a trustworthy environment.

Neptune Play Live Casino

Neptune Play showcases a variety of live dealer titles across popular categories such as roulette, blackjack, game shows, baccarat, Sic Bo, and poker. It offers numerous versions of each game, all of which treat players to experiences that mirror the engagement of a physical casino. 

Lightning Roulette by Evolution Gaming: This take on classic roulette amps it up with 1 to 5 RNG 'Lucky Numbers' that are struck by lightning in each round to multiply payouts between 50x and 500x the bet.

American Blackjack Classic by StakeLogic: Players have the luxury of choice with five tables. The game's primary goal is to assemble a hand whose value surpasses the dealer's yet remains at or under 21.

Dream Catcher by Evolution Gaming: A game show-style title in which players spin a money wheel live and let players bet on the number they think the wheel will stop at, complemented with added multipliers.

Speed Baccarat by Evolution Gaming: This variant stands out for its rapid rounds. Each game ends in 27 seconds, compared to the standard 48, making it perfect for those who prefer a faster-paced card game.

Super Sic Bo by Evolution Gaming: This contemporary version of the classic Asian dice game spices up the action with random multipliers, which can boost winnings up to 1000x the original stake.

Side Bet City by Evolution Gaming: This poker variant transports us back to the 80s with a neon-lit backdrop. It requires minimal strategy as players bet on the outcome of a 3, 5, or 7-card hand.

Neptune Play Casino Software Providers

Players at Neptune Play Casino are presented with a rich palette of games that cater to a wide range of tastes and styles from powerhouses like Play'N GO, Games Global, and Pragmatic Play. 

These stand shoulder to shoulder with less-known yet equally innovative studios such as Skywind, Hacksaw, and Betsoft. The latter may not have the extensive catalogue of their larger counterparts, but they contribute unique and high-quality games that enrich the overall selection.

Neptune Play Casino Payment Methods

The range of online casino payment methods at Neptune Play is quite versatile. It includes:

  • VISA
  • Mastercard
  • POLi 
  • eVoucher by CashToCode
  • Paysafecard
  • Skrill 1-Tap
  • Skrill
  • MuchBetter
  • Jeton

For most methods, the minimum withdrawal amount is set at NZ$20, while the cap translates to a maximum of NZ$14,000 per month (individual or multiple transactions). 

Should a player wish to withdraw an amount exceeding the limit, the remaining balance is returned to the member's account and will be available for withdrawal in the subsequent month. VIP Platinum players are subject to higher sums.

When requests exceed NZ$4,600, the casino implements additional verification procedures to guarantee secure transactions. This could entail providing proof of identity, age, and residency or possibly signing a record of previous deposits. 

As such, the timeframe for cashouts is contingent upon the verification status of the player's account. The average transfer is expected to be completed within five working days following approval.

Payment Method Deposit Amount Withdrawal Amount Withdraw Time
PayPal £10 min $10 min 48h
Bank Transfer £10 min $10 min 2-6 Days
Trustly £10 min $10 min 1-4 Days
MasterCard £10 min $10 min 1-6 Days
VISA £10 min $10 min 1-6 Days

Neptune Play Mobile Casino 

Neptune Play has optimised its website for mobile gaming rather than developing a standalone casino app. Performance retains what we experienced on desktop: swift loading times, smooth play, and crisp graphics, regardless of whether on iOS, Android, or Windows.

Users can still benefit from a user-friendly interface, where game thumbnails are enlarged for better visibility on smaller screens. The search function is conveniently situated on the left side. 

For those looking to access the exclusive club, this option is neatly tucked away within the hamburger menu at the top left corner for an uncluttered view. 

Mobile Slot Providers 48
Overall Slot Jackpots 2+
Slot Wagering 40x
Slots 1900+
Top Slot Game Book Of Dead
Mobile Slot Games 1977

Neptune Play Casino Loyalty Program 

Loyal players at Neptune Play can take advantage of a well-structured loyalty program, known better as the ‘Exclusive Club.’ You can check your status at any time by logging in, navigating to the 'My Account' section, and clicking on 'My Reward Points.' 

The whole setup operates on seven distinct levels, where players look to ascend by engaging in real-money play. This yields reward points, redeemable for bonus cash, with the scale of requirements and benefits expanding as players progress to higher tiers as follows:

  • New Member: Entry-level participants receive a welcome offer, and no points are needed to join; the redemption rate is 35 points per bonus cash unit.
  • Bronze: This tier requires 10 points to enter. Members enjoy birthday bonuses, access to Sunday spins, and LIVE tournament participation with a redemption rate of 30.
  • Silver: Accumulate 60 points to attain silver status, which grants the privilege of Sunday spins for ten games. The required rate for redeeming bonus cash is at 28 points per bonus unit.
  • Gold: Earn 350 points for gold status, which comes with a 50-game bonus, a 50% bonus, and a 25-point redemption rate.
  • Platinum: This level requires 1000 points and introduces express cash-outs, improved deposit and cash-out limits, and a personal account manager, amongst other benefits, all at a redemption rate of 23.
  • Premium: This exclusive level is only made available by personal invitation. It offers further improved Platinum benefits but at a reduced redemption rate of 20.
  • Prestige: At the apex of the loyalty ladder, Prestige members receive the highest order of bonuses, a remarkably efficient redemption rate of 15, and an exclusive cashback offer.

Neptune Play Casino Customer Support

As the first go-to resource, it recommends its vast FAQ section that provides instant answers to a wide spectrum of questions. Topics include account management and verification, bonuses, wagering requirements, reward points, and payment methods.

Beyond this section, the 'Contact Us' link from the site's footer leads to a submission form for inquiries. This includes a Document Uploader for the effortless transfer of necessary verification documents.

Support further extends to a Live Chat service for real-time assistance, available from 8 am to midnight CET (6 pm - 10 am NZST).

Available Hours: 08:00 - 00:00
Phone: N/A

Responsible Gambling Features at Neptune Play Casino 

Neptune Play Casino promotes a secure betting environment with its comprehensive responsible gambling policy, accessible from the footer of the homepage. The oversight team has received GamCare Social Responsibility and Interaction training. 

Also, to deter underage gambling, the brand emphasises age verification and recommends that parents employ tools like Net Nanny and Gamlock for content filtration.

To aid in personal gambling management, Neptune Play Casino offers a whole range of tools:

  • Self-assessment: Straightforward yes or no questions that prompt reflection on gambling behaviours. A great resource to identify and address any risky habits. 
  • Deposit Caps: Adjustable limits on how much you can deposit daily, weekly, or monthly to keep spending in check.
  • Reality Checks: Regular notifications during gameplay to keep you informed of session duration and financial activity.
  • Session Time Limits: A way to control your gameplay by setting session limits.
  • Cool Off: ‘Take a Break’ periods from 24 hours to 6 weeks.
  • Self-Exclusion: More extended halts, ranging from a month to indefinitely.
Deposit Limits Deposit Limits Green Checkmark
Time Out Time Out Green Checkmark
Stake Limits Stake Limits Green Checkmark
Profit/Loss Totaliser Profit/Loss Totaliser Green Checkmark
Self Exclusion Self Exclusion Green Checkmark

Our Verdict

Neptune Play exhibits all the desirable qualities of a worthwhile online casino. Its expansive library of over 2600 games and user-friendly interface stands out as its most appealing features. The welcome bonus, while respectable, is offset by the challenging requirement that wagering must be completed within a single day, making it difficult to convert bonus funds into real cash.

While the absence of cryptocurrency options and 24/7 customer support could discourage some, the available payment methods are varied and secure, and the support team is highly trained and responsive within operational hours. 

Overall, it's certainly a worthwhile destination for those who appreciate traditional gaming or are looking for a straightforward platform to learn the ropes. The site's tiered loyalty program can offer a great insight into the benefits of consistent engagement. 

Visit Neptune Play Casino

Neptune Play Information

Our Rating
97
Number of Casino Games
2100+
Overall Slots Jackpots
2+
Total Live Casino Games
150+
Total Payout %
87%

Support Hours:

08:00 - 00:00

Address:

135, High street, Sliema SLM 1549, Malta

Supported Platforms:

Android, App, Desktop, iPhone, Mac, Mobile, Tablet, Windows

Payment Methods

PayPal Bank Transfer Trustly MasterCard VISA

Software Providers

IGT

NetEnt

Evolution

Play'n GO

Quickspin

iSoftBet

Inspired Gaming

Authentic Gaming

Lightning Box

Playson

1x2 Gaming

Blueprint Gaming

Booming Games

Bally Wulff

Pragmatic Play

Red Tiger

Wazdan

Hacksaw Gaming

Greentube

Oryx Gaming

Stakelogic

Skywind

Slingo

Red Rake

Pariplay

Games Global

Spribe

SYNOT

Spinomenal

Inspired Gaming Casino

Gameburger Studios

FAQ

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