Reload Casino Review

Date Icon Last Updated: 1 Aug 2023
Slots Slots
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Live Casino Live Casino
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Instant Withdrawal Instant Withdrawal
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VIP Program VIP Program
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Reload Casino is a thrilling New Zealand online casino managed by White Hat Gaming, who are responsible for some of the biggest and best casinos around.

Licensed by the Malta Gaming Authority with license number MGA/B2C/370/2017, Reload Casino looks to give its players something a little different. A mobile-friendly site, an enormous selection of top casino games and a weekly 10% cashback offer should do just that. Keep on reading to learn more about Reload Casino and what awaits you at this online gambling site.

Weekly 10% Cashback Offer Available
Quick Payments and Great Payment Options
Mobile Friendly Site with Great Mobile Performance
No Section On Site for Progressive Jackpots
More Filters Would Help Lobby Navigation

Reload Casino Welcome Bonus

Some online casinos offer new players an attractive welcome bonus but not much for their loyalty. At Reload Casino, all players are eligible to receive 10% of their weekly losses back as cash. There are no wagering requirements and there is no maximum amount.

All players need to do to get involved is deposit NZ$20 during the promotional period and play any pokie, casino game or live dealer game (aside from the small few which are excluded) and that's it. Each Thursday, anyone eligible for cashback will receive it. Since there are no wagering requirements, the bonus can be withdrawn or used to play any games you wish.

Significant terms and conditions:


  • Available to all new Kiwi players, 18+

  • A minimum deposit of NZ$20 applies

  • The 10% cashback is available on cash losses incurred during a 7-day period

  • Various game exemptions and contributions apply

  • Please gamble responsibly

Reload Casino Bonus Codes  

There are no Reload Casino bonus codes required to claim this welcome bonus. To take part, simply open a new Reload Casino account via one of the links you see on this page, deposit a minimum of NZ$20 and you can take part.

Reload Free Spins

The Promotions section of the Reload Casino site is where you will find the latest free spins offers in New Zealand and promotions. 

To ensure you don't miss out on any, make sure you opt-in to receive email correspondence from the casino. That way, you will know about the latest Reload Casino bonuses and promotions each time.

Reload Casino New Zealand No Deposit Bonus

A  no deposit bonus NZ rewards new players with bonus funds just for signing up. These offers are quite rare. At present, the welcome bonus at Reload Casino is a weekly 10% cashback promotion. 
Since it's a weekly offer as opposed to a once off, we think this is just as good as, if not better than, a no deposit bonus.

Other Reload Casino Bonuses

If a 10% weekly cashback offer isn't enough, Reload Casino offer plenty of other casino bonuses and promotions. A weekly cash giveaway gives players the chance to scoop a NZ$500 prize. To take part, just deposit and play as usual. 
For every NZ$40 wagered, you earn one point. Getting to 100 points earns a Mini Ivy Ticket and you could be in with a chance of landing a cash prize.
We always recommend opting into marketing contact from casinos, particularly Reload Casino. Rather than checking the promotions section of the site, you'll receive word of any bonuses in your inbox. 

Games at Reload Online Casino

Reload Casino is packed with over 2,000 casino games in total. No matter what variety of rouletteor blackjack , poker game or pokie, baccarat or keno you are looking for, Reload Casino is sure to have something you'll like.

Pokies at Reload New Zealand Casino

The majority of Reload Casino's 2,500+ casino games is made up of the best pokie games . The selection really is incredible. Two of the more popular pokie features are listed at the top of the lobby as filtering options – Sticky Wilds and Megaways. To truly break down a collection this big, more options might be needed. The 'New' section in the lobby just goes to show that the library of games will continue to expand, as the best new games each week are found here.

Just about any game we searched for – Reactoonz, Starburst, Book of Dead, Bonanza for example – was available at Reload Casino. With over 130 software providers responsible for the game, a variety like the one at Reload Casino really doesn't come as a shock. There's a pokie here for everyone.

Reload Live Casino

In all, there are 44 live dealer games available at Reload Live Casino. That said, the number of tables on offer is much, much bigger. The main lobby in the live casino will show one button for the Pragmatic Play live blackjack lobby. In there is where you'll find the range of table with varying minimum and maximum stakes to suit all players.

With three top providers –Evolution Gaming, Pragmatic Play and Ezugi – responsible for live casino offering at Reload, it's no surprise that the quality of games is top notch. The live streams, dealers and community aspect are all as good as you could hop to find anywhere.

Many of the most popular games in the Reload Live Casino lobby are courtesy of Evolution Gaming, with Crazy Time, Gonzo's Treasure Hunt and Deal or No Deal just some of the great titles available.

Slots Slots
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Live Casino Live Casino
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Instant Withdrawal Instant Withdrawal
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VIP Program VIP Program
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Reload Casino Software Providers

Reload Casino carries real money casino games from over 130 of the world's best casino game providers . It may be surprising to some that there even are than many providers, but Reload Casino hasn't passed on quality by having this many. Every one of the providers on site is an established, trusted maker of safe, fun casino games. 

There are some studios with just one or two games on site, like AdoptIt, Spribe and YoloPlay. The majority of the games at Reload Casino are from true powerhouses of the online casino industry. We were thrilled to see NetEnt, Play'n GO, Nolimit City, Pragmatic Play and Blueprint all listed among the providers here. On top of all that, part of the live casino offering at Reload Casino is courtesy of Evolution Gaming, which is always a true sign of quality at an online casino.

Reload Casino Payout Rates

If you notice a percentage listed beside a pokie or casino game, it's referring to the return to player percentage. This is the amount the game should pay out in the long run. Other factors, like volatility and hit rate, will influence payouts over the shorter term, but RTP is a good guide to what you can expect by playing a game.

Deposit and Withdrawal Methods at Reload 

New Zealanders have four banking methods to choose from at Reload Casino. These are Visa, Mastercard, Paysafecard and Skrill. There's plenty of consistency with these methods – they all have a minimum deposit and withdrawal of NZ$20.

Withdrawals are capped at NZ$5,000 per week, though VIPs may be eligible for higher amounts. All withdrawals will remain pending for 24 to 48 hours, but once processed, they will arrive within three days. This period is a worst-case scenario and we found they typically do not take that long.

In keeping with standard security measures at online casinos, funds will be withdrawn to the payment method used to deposit and any payment method registered must belong to the Reload Casino account holder.
 

Payment Method
Name
Deposit Amount
Withdrawal Amount
Withdraw Time
Trustly
Trustly
20 min
NZ$20 min
0-3 Days
SOFORT
SOFORT
20 min
NZ$20 min
0-3 Days
Skrill
Skrill
20 min
NZ$20 min
0-3 Days
Rapid Transfer
Rapid Transfer
20 min
NZ$20 min
0-3 Days
Paysafecard
Paysafecard
20 min
NZ$20 min
0-3 Days
PayPal
PayPal
20 min
NZ$20 min
0-3 Days
MuchBetter
MuchBetter
20 min
NZ$20 min
0-3 Days
MasterCard
MasterCard
20 min
NZ$20 min
0-3 Days
Klarna
Klarna
20 min
NZ$20 min
0-3 Days
Apple Pay
Apple Pay
20 min
NZ$20 min
0-3 Days
Bank Transfer
Bank Transfer
20 min
NZ$20 min
0=3 Days
Trustly
Trustly
20 min
NZ$20 min
0-3 Days
VISA
VISA
20 min
NZ$20 min
0-3 Days

Reload Mobile Casino

For many online casino players, what represents the best user experience is entirely subjective. At present, there is no mobile app available for Reload Casino, but the performance of the mobile site at Reload Casino is up there with the very best. Landscape mode is how we preferred to play, as it showed much more of the lobby at any one time, but that's part of it being subjective. Truth is, regardless of the mobile device you use or how you hold it, Reload Casino works fantastically well on mobile. 

Not only is navigating the site a breeze on mobile, but the performance of the games themselves on mobile really stands out. We didn't see any of the annoying lagging between spins which is found at some other online casinos. This may be down to the games at Reload Casino being built in HTML5, making them fully mobile optimised, which really helps players on mobile. 

Mobile Slot Providers
124
Overall Slot Jackpots
43
Slot Wagering
Slots
2700
Top Slot Game
Extra Juicy Megaways
Mobile Slot Games
2565

Reload VIP Program

Reload Casino has a very straightforward VIP program. There are two tiers – Silver and Gold. Silver VIP players are treated to perks like a weekly 15% cashback offer, tailored promotions, private VIP-only tournaments and other exclusive rewards. Gold players get a boosted 20% weekly cashback offer, birthday bonuses, a private account manager and an invite to events.

All players at Reload Casino are assigned a VIP level based on their play. Access to the VIP program is by invitation only – the way VIP programs should be.

Reload New Zealand Casino Customer Support

The customer support team at Reload Casino are always just one click away. A hovering 'Chat' button in the bottom will connect you with an agent in no time. Customer support is available 24/7 and we found that the guys here really knew their stuff. They were incredibly knowledgeable and helpful. 


If live chat doesn't suit you, you can access the Contact Us tab in the top left of the screen. This will bring you to the email option and another cool feature – a lost password link. This is a common pain point for casino players and having such a clear process for resetting your password will save a lot of players from having to contact support.

Available Hours: 24/7

Responsible Gambling Features at Reload Casino

Reload Casino's commitment to responsible gaming is clearly laid out on-site – its objective is to ensure players enjoy their casino experience in a safe, secure, supportive manner. To work towards this, Reload Casino have an enormous responsible gaming section which can be accessed via the footer of the website. Here you'll find pointers for identifying a responsible gaming issue, links to third parties who will be able to assist and a self-assessment questionnaire.

Once a player has determined that they should take some responsible gaming action, there are a number of tools available at Reload Casino. Daily, weekly or monthly deposit limits can be set at the player's discretion. Other tools include time-outs, account closure and self-exclusion. 

Deposit Limits Deposit Limits
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Time Out Time Out
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Profit/Loss Totaliser Profit/Loss Totaliser
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Self Exclusion Self Exclusion
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Our Verdict 

The selection of casino games and new pokie games at Reload Casino cannot be overstated. If that's what you judge a casino by, then this is a can't miss casino. The weekly 10% cashback promotion is a great introduction to the online casino and one which is sure to keep returning players happy too.

Visit Reload Casino

Features

Our Rating
93
Number of Casino Games
3031
Overall Slots Jackpots
43
Total Live Casino Games
272
Total Payout %
96

Reload Casino Information

📧 Email:

Support Hours:
24/7
📍 Address:
85 St John Street, Valletta, VLT1165, Malta.

Supported Platforms

Android

Desktop

iPhone

Mac

Other Information

Software Providers

IGT

NetEnt

Microgaming

Evolution

Play'n GO

Thunderkick

Ezugi

Rabcat

Scientific Games

Endemol

Barcrest

ELK Studios

Big Time Gaming

Playson

2 By 2 Gaming

1x2 Gaming

NYX Gaming Group

Leander

Blueprint Gaming

Booming Games

Fugaso

Nolimit City

Relax Gaming

Push Gaming

Pragmatic Play

Bally

Red Tiger

Fantasma

High 5 Games

Wazdan

Betdigital

Hacksaw Gaming

Other Game Providers

Swintt

Greentube

Oryx Gaming

Stakelogic

Skywind

Slingo

Merkur Gaming

Games Global

FAQ

Does Reload offer sports betting as well as casino games?

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Does Reload Casino have live dealer games?

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What is Reload Casino’s minimum withdrawal amount?

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Does Reload Casino have a good selection of games?

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Is Reload Casino mobile friendly?

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