32Red Casino Bonus

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32Red is one of the UK’s most established online casinos - dating all the way back to 2002 and listed on the London Stock Exchange since 2005. Along the way, they’ve managed to create one of the best online casinos with an even more outstanding 150% Welcome Bonus of up to £150.

Or as they prefer to call it, an incREDible bonus!

You should always read the full terms and conditions of every bonus offer you take up as although most follow a similar format, some may be slightly different.

Here are the most significant terms for 32Red’s Welcome Offer:

  • Available to UK players aged 18+
  • This offer is valid on the first deposit only
  • The minimum deposit to claim the bonus is £10
  • The maximum bonus awarded is £150
  • Only deposits made using debit cards qualify for this offer
  • The bonus must be used within 7 days or will be forfeited
  • Bonus funds must be wagered 50x before withdrawal
  • Various game restrictions and weighting apply
  • Please gamble responsibly

32Red have created a unique Fair Play bonus system which is player-friendly and utilises a Mixed Wagering calculation. Although it might sound complicated, it’s actually very straightforward and uses both cash and bonus funds when playing a game round - splitting the stake, payout and wagering accordingly. 

32Red Casino at a Glance

📅 Online Since:2002
🎁 Welcome bonus150% up to £150
⚖️ Gambling AuthorityUKGC
💻 Casino Software:Games Global, NetEnt, Relax Gaming & More

It doesn’t stop once you’ve taken advantage of the 150% Welcome Offer - 32Red continues to offer equally generous promotions. Some are time-limited and you need to keep an eye on the promotions page or ensure you’re opted into receiving marketing emails or texts, but the regular offers include:

New Games Show - If you see a 50k or 100k sash while playing, click on it and opt in. You will then be able to spin to claim bonus spins.

My Red Rewards - Deposit bonuses, bonus spins and Super Spins are all on offer for depositing players.

Ruby Tuesday - Earn double points on selected games during selected hours when you opt into this promotion.

Red Ruby Rewards - Earn Red Rubys while playing and redeem for casino chips.

32Red Casino Overview

32Red has won multiple industry awards in its 20-year history of operation, including Best Internet Casino, Best Player Experience and even Casino of the Decade.

High-profile sponsorships of Premiership and Championship football teams, sportsmen and women plus ITV2’s Celebrity Juice prove beyond doubt that 32Red has a rock-solid reputation.

UK customers are protected and will be playing under the UK Gambling Commission licence, but 32Red also holds a licence issued by the Government of Gibraltar and is registered with the Irish Revenue Commissioner.

32Red Casino Pros & Cons

  • Established in 2002 and listed on the London Stock Exchange since 2005
  • 150% Welcome Bonus of up to £150
  • Unique Fair Play bonus system with weighted wagering
  • Great ongoing promotions and Loyalty Program
  • Some game restrictions when using bonus money

You’ll find a good selection of RNG table games at 32Red - classics such as European Blackjack and Auto Roulette from Games Global. But what we find particularly interesting are the number of ‘live’ dealer table games which use pre-recorded video and RNG to determine the winning outcome. Switch Studios and Real Dealer appear to be the main providers of these games of which all are available in demo mode and well worth a try, even if only for fun money.

Slingo games are given their own category with over 40 titles including big name family brands such as Britain’s Got Talent, Deal or No Deal, Tipping Point and Who Wants To Be a Millionaire.

If scratchcards are your thing, you’ll find a small selection including Stacker from Hacksaw Gaming.

32Red Slots

Slots are the bread and butter money for all online casinos and this category will always offer the biggest choice as there are so many classics from the likes of NetEnt that will never go out of fashion. Meanwhile, hundreds of indie studios are all trying to develop the next Immortal Romance, Gonzo’s Quest or Starburst.

With over 1100 of the best slot games to play at 32Red Casino, you won’t be stuck for choice. Admittedly, it’s not the largest game inventory out there, but 32Red openly declares that it’s quality over quantity and we’d have to agree.

Slot Title Game Provider
Game of Thrones Power Stacks™ Games Global
Chaos Crew Hacksaw Gaming
Money Train 2 Relax Gaming
Thai Flower Megaways RT Gaming
Jammin' Jars 2 Push Gaming
1 Million Megaways BC Iron Dog
Rainbow Riches Rainbow Frenzy SG Digital

Jackpot slot players will be over the moon with nearly 60 titles on offer including the Mega Moolah series of games where life changing sums of 7 and 8 figures have been won:

Mega Moolah Jackpot Games WowPot! Jackpot Games
Immortal Romance Book of Atem
Juicy Joker Sisters of Oz
Absolootly Mad Queen of Alexandria
Atlantean Treasures Poseidon Ancient Fortunes

You’ll also find a number of Jackpot King, Mega Jackpots, Hyper Hold and Mega Drop games - all with seriously juicy jackpots there for the taking.

32Red Casino RTP & Payout Rates

Licensed online casinos are required to have their games audited and tested to ensure fairness. 32Red Casino have their games certified by eCOGRA - the leading testing laboratory.

The Return to Player (RTP) percentage is used to monitor that the game is performing to expectations - it’s the value a player can expect in return while playing. For example: a player starts a session with £10 and plays 100 spins at £0.10. If their balance at the end is £7.80 then their RTP is 78%. That means the casino hold is 22%.

Fear not! Most slot machines have an RTP in excess of 95% therefore the standard casino hold is just 5%.

Each game has its own RTP% which can often be found in the game settings and the casino will have an overall figure for all the games on offer, although they are not legally obliged to publish that.

RTP is modelled over the probability of all potential winning combinations which would take a very large data sample - a short session could result in an extremely favourable Return to Player figure well in excess of 100%!

32Red Live Casino

The 32Red Live Casino lobby showcases 47 games of which most are provided by Evolution, the biggest provider that powers all the best live casinos online.

Interestingly, there is an Exclusive 32Red Live Dealer Roulette from a new live casino provider called OnAir Entertainment, which is actually very, very good. Exploration of the OnAir game lobby reveals a further 13 live dealer blackjack tables and 3 live dealer roulette tables. This hidden gem really needs more exposure.

There appears to be Pragmatic Play Live games available, too - Sweet Bonanza Candyland and One Blackjack, but neither were connecting on our multiple visits. Hopefully this is just a temporary issue. 

Live Dealer Game Table Stakes
Roulette (OnAir Entertainment) £0.50 - £200
Instant Roulette (Evolution) £0.10 - £10,000
Exclusive Prive BJ - Play alone (Evolution) £100 - £10,000
Blackjack Manchester (OnAir Entertainment) £5 - £1,500
Crazy Time (Evolution) £0.10 - £5,000
Super Sic Bo (Evolution) £0.20 - £10,000
Salon Prive Baccarat (Evolution) £1,000 - £25,000

32Red Online Casino User Experience

As 32Red Casino has been around for so long, we’ve seen the remarkable progression it’s achieved in regards to user experience. There’s no doubt a 2002 version of 32Red would feel clunky and ancient in today’s market. Gone are the Flash games and lobbies, we are now into cross-platform HTML5 territory that runs effortlessly across all devices making it one of the best slot sites for the UK market.

The site is intuitively structured with Online Casino, Live Casino, Sports Betting and Blog main headers. Each click through offers a more granular view into its sub headers with My Account, Safer Gambling and Help Centre sections all permanently visible for easy access.

The games open in a wide screen frame for optimal viewing pleasure and most games are available in demo mode when logged in.

The search tool functions as expected with predictive text that narrows down the search results the more you type and refine your search.

The site is optimised for mobile with horizontal scrolling sections - this is to ensure continuity across all devices so the only difference between desktop and mobile experiences are the number of game tiles on view at any one time.

32Red Mobile Casino

While 32Red Casino site is fully responsive and works perfectly well on mobile browsers, Android and iPhone users have native apps available to download which can offer an even more refined user experience.

The mobile casino UK and apps perform equally efficiently as their desktop counterparts with the look, feel and ease of navigation continuous across all devices.

Deposit and Withdrawal Methods Available at 32Red Casino

There are numerous deposit methods available at 32Red Casino, all with no processing fees:

The minimum deposit is just £10 and withdrawals must be processed back to the method used for deposit. The minimum withdrawal is also £10 apart from wire transfers, for which the minimum is £100. Swift withdrawals below the minimum will still be processed, but a transaction fee of £5 will be applied.

Withdrawals will be processed within 24 hours.
There are numerous deposit methods available at 32Red Casino, all with no processing fees:

Payment Method Deposit Amount Withdrawal Amount Withdraw Time
Payforit30 Max - -
NETELLER10 Min £10 Min - £5,000 Max Instant
Entropay10 Min £10 Min 3-5 Days
VISA10 Min £10 Min 3-5 Days
MasterCard10 Min £10 Min 3-5 Days
Visa Electron10 Min £10 Min 3-5 Days
Maestro10 Min £10 Min 3-5 Days
Skrill10 Min £10 Min Instant
PayPal10 Min £10 Min Instant
Paysafecard10 Min - -

32Red Casino Software Providers

Way back when 32Red Casino first launched in 2002, there were only a handful of software providers. Like most operators of that era, 32Red Casino had all their eggs in one basket.

Now, with increased competition from so many aggregating platforms providing easy routes to market for new game providers, online casinos - or more so, their players - are spoiled for choice.

32Red Casino can now offer a much wider range of software providers including (but not limited to!):

  • Barcrest
  • NetEnt
  • Big Time Gaming
  • Evolution
  • Red Tiger Gaming
Mobile Slot Providers 27
Overall Slot Jackpots 49
Slot Wagering 50x
Slots 229
Top Slot Game Celebrity Juice
Mobile Slot Games 229

32Red Casino Sign-Up Process

The sign up process at 32Red is very straightforward and you’ll be up and running in no time - in fact, we’d say less than 1 minute:

  1. Provide personal details: name, email and     mobile number
  2. Add or search address
  3. Choose a username and password

Your account will be electronically verified at this stage - this is a check to ensure you are of legal age to gamble and is required by the UK Gambling Commission. If 32Red cannot verify your identity by searching publicly available records or by using an outside agency, you will be required to upload Proof of ID and address before continuing.

It’s always sensible to keep digital copies of your ID available for such instances.

32Red Casino Customer Support

So many online casinos fail to recognise the importance of giving players the opportunity to resolve issues themselves, without having to wait for an email response or queue for telephone or Live Chat.

Thankfully, 32Red provides a very comprehensive and easy to use self-help section. If this doesn’t resolve your query then live chat, webform, email and telephone support are available 24 hours a day - or even twitter for non-sensitive issues.

The support agents are all extremely professional with excellent communication skills.

Available Hours:24/7
Phone:+44 080 818 0323

32Red Casino VIP Program

The 32Red Casino VIP program is called Red Ruby Rewards - players earn Red Rubies which can be redeemed in units of 1,000 Red Rubies for 10 Casino Chips. Eligible Red Ruby Members will also receive a special birthday bonus.

Responsible Gambling Features at 32Red Casino

As a long established operator, your safety and security is of utmost importance to 32Red Casino. The UKGC imposes conditions for licence holders which are mainly based around player protection. So you will not be surprised to see 32Red Casino has a very robust Responsible Gambling Policy in place.

You will be electronically verified upon registration. If this fails you will be required to provide documents before being able to deposit. Also at this point, you will be offered the chance to set a deposit limit.

The Responsible Gambling team at 32Red will monitor player spending and playing behaviour and sometimes players are asked to provide proof of source of funds. Although this may seem a little intrusive, it’s a regulatory requirement.

Safer Gambling tools and the Responsible Gambling Policy are clearly on display around the site - in the main menu, header, footer and in My Account. From here you can:

  • Set a deposit limit
  • Set a session reminder
  • Take a break or time out
  • Close your account temporarily or permanently

You will also find plenty of links to organisations such as GamCare and BeGambleAware that can offer emotional support as well as practical advice for problem gamblers.

Deposit Limits Deposit Limits Green Checkmark
Time Out Time Out Green Checkmark
Stake Limits Stake Limits Green Checkmark
Profit/Loss Totaliser Profit/Loss Totaliser Green Checkmark
Self Exclusion Self Exclusion Green Checkmark

Our Verdict

32Red Casino may not have the biggest game catalogue around, but they do offer a great selection - the focus here is on quality and games that are no longer popular are removed to make space for what players actually want.

The Fair Play bonus system with mixed wagering is unique and should appeal to players who have previously avoided bonuses that may have been considered ‘too complicated’.

With such a solid reputation, great selection of games and providers, regular promotions and a Welcome Offer of 150% up to £150, we’d have to give 32Red Casino a big thumbs up.

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32Red Information

Our Rating
Number of Casino Games
Overall Slots Jackpots
Total Live Casino Games
Total Payout %

Support Hours:



32Red Plc, 741 Europort, Gibraltar



Supported Platforms:

Android, BlackBerry, Desktop, iPhone, Mac, Mobile, Tablet, Windows


Payment Methods

PayforitNETELLEREntropayVISAMasterCardVisa ElectronMaestroSkrillPayPalPaysafecard

Software Providers




Games Global


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Please note the following terms and conditions of 32Red

1. Use of the Service

All content of the 32Red website is for non-commercial, personal use only.The online gaming Services and related resources, including, without limitation, download areas, communication functionality and product information relating to the games (collectively 'Services') provided to you by 32Red via the 32Red.com website and/or other websites owned, operated, licensed or controlled by 32Red and/or its authorised sub-licensees (the 'Sites') are subject to these Terms of Service.The casino allows only one Guest Account and one Real Account per person. If you already have an account with the 32Red Casino you cannot open another one.

2. Acceptance of the Terms of Service
You are solely responsible for checking the laws regarding the use of internet gaming in the jurisdiction in which you are located to ensure that your registration with32Red is legal.You must be at least 18 years of age to use the Services or place bets on the Sites. Providing false information relating to age, name and address may also constitute an offence. 32Red reserve the right to report to the relevant authorities any person supplying false information or displaying any form of suspicious or criminal activity on the Site.32Red is committed to assisting its players in gambling responsibly and as such has provided the following features on its site: self-exclusion tools, links to GamCare and awareness information, and tools to protect underage access. Players may at any time request to be excluded from 32Red.All material changes to the Terms of Service will be notified to you via your registered email address and this notification will be in advance of the relevant change(s) coming into effect.

3. Description of Services
Through its network of Sites 32Red may provide you with access to the Services. The Services, including any updates, enhancements, new features, and/or the addition of any new Sites, are subject to these Terms of Service and any licence agreements, codes of conduct or posted rules, instructions or guidelines regarding a particular Service and any related Software and materials (as applicable, the 'Licence Agreement'). If there is any conflict between these Terms of Service and the applicable License Agreement for a particular Service, 32Red (or its licensors) shall resolve the conflict in its sole discretion.32Red reserves the right to modify the Sites, Services and Software and/or change the system specification requirements necessary to access and use the Services at any time and without prior notice.

4. Unfinished Games
In the event that you are unable or fail to finish a multi-stage game before signing out of the Site you must complete that same game the next time you sign in to the Site.

5. User Account, Password and Security
If any of the Services you use require an account, before using the Service you must open an account by completing the required registration process. This will include providing 32Red with current, complete and accurate information, including, without limitation, your email address.You may also be asked to choose a password and a user/account name. Your user/account name must be unique and cannot be vulgar or otherwise offensive (as determined by 32Red at its sole discretion), nor should it infringe any trademark or other proprietary rights of a third party. Your user/account name can be used only in accordance with these Terms of Service and/or applicable License Agreements.Your membership or subscription is personal to you and you may not transfer or make available your account name and password to others and you may not use anyone else's account at any time.You are entirely responsible for maintaining the confidentiality of your password and account and you have sole responsibility for any and all activities that occur under your account. You remain liable for losses incurred by yourself or a third party on your 32Red account.You must notify 32Red immediately of any unauthorised use or theft of your account or any other breach of security. If requested you agree to provide 32Red with evidence of such theft or unauthorised use. 32Red will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge.32Red reserves the right to cancel your account without refund if it becomes aware that you have disclosed your account details and password to a third party.For ease of access to the Service you will be offered a feature that allows your computer to 'remember your password' and thereby bypass the password protection when logging on to the Services. This feature enables third parties using your computer to access your account and user name. For this reason the 'remember your password' feature should not be used on shared or public computers. At all times use of the 'remember your password' feature is at your own risk.You agree to indemnify and hold harmless 32Red from any claim, demand, damage or loss including reasonable attorneys' fees, asserted by any third party due to or arising out of your use of the Services or use by any third party accessing the Services using your account.For the purposes of additional account security, any legitimate balance held in an account that is deemed inactive (no transactions, financial or wagering, for a period of 13 consecutive months) will be removed. This balance can be re-instated by contacting our Player Support Team.

6. Payment and Winnings
Internet gambling may be illegal in the jurisdiction in which you are located. If so, you are not authorised to use your payment card to complete any transactions on the Sites.You can place bets on the Service only by using the credit held in your account. You can credit your account using a credit card, debit card or one of 32Red's authorised electronic payment providers. At the time of making your first deposit you will be able to select a limit to be applied to your account; in the event of no deposit limit being selected then the default value (1,000,000) will apply to your account.Winnings are subject to 32Red's verification procedures before payment is made. 32Red may charge a fee for handling payments by cheque or by bank transfer. If for any reason we are unable to process your withdrawal to your selected payment method then the requested withdrawal will be returned to your gaming account.The 32Red servers are synchronized in line with UK time throughout the year. 32Red's internal operating procedures initiate payment processing from the servers daily during UK banking hours.The maximum payout for any one 24-hour period for any one customer is £120,000 in the casino and £100,000 on the casino network. The daily maximum payout in the casino excludes winnings on 32Red's progressive casino games, payouts of which are governed by the Jackpot amount.If while playing at 32Red you win a sum regarded by 32Red as worthy of publicity then you hereby agree to be available for any event arranged by 32Red in relation to the win.You hereby warrant that all and any information that you submit to 32Red is and will be true and accurate (including, without limitation, your billing information such as credit card number and expiration date), and you agree to pay all fees you incur, plus all applicable taxes, using the Services. You agree to promptly notify 32Red if any of the information you have supplied changes.

7. Protection of Funds
We offer a basic level of protection of customer funds held with us. These funds are held in a ‘client account’ and are separate from any other company accounts but would form part of the assets of the business in the event of insolvency.

8. Promotional Awards
Free spin promotionsFree Spins promotions are only open to real money players invited by email. Unless invited, free spins will not be credited even if a player has opted in to the promotion.Free Spins are usually awarded on specific games, please check invite for game and platform availability.Free Spins expire within a maximum of seven days after players opt in to the promotion, please check expiry in specific offer received.Winnings generated from free spins received for which no deposit is required, will have a maximum withdrawal of £100. Any withdrawal request for winnings in excess of this amount will result in only the maximum of £100 being processed with the remainder being removed from account balance.Winnings from free spins will be credited to a players bonus balance and subject to 30x playthrough before being withdrawn. Click here for details. Club Rouge members, click here for details.Free spins promotions are restricted to one free spins credit per player per household, even if there is more than one computer retained at the address. The identity of a user will be determined on the basis of all or any combination of the following: name, mailing address, e-mail address, IP address, credit/debit card number, computer, and any other forms of identification which may be required.The casino may, at their sole discretion, limit the eligibility of customers to participate in these promotions, for any reason whatsoever without notice to the end users. No correspondence will be entered into. 32Red's decision will be considered final in the event of a dispute.The casino reserves the right to modify, alter, discontinue or terminate these promotions at any time for any reason whatsoever without notice to the end users, using reasonable efforts to provide such notice in advance.Discretionary Bonus PaymentsOccasionally a discretionary bonus may be awarded. Once such a bonus has been credited to your casino bonus account it will be subject to 30x playthrough before being available to be withdrawn. Click here for details. Club Rouge members, click here for details.

9. Software Licence
Copyright in any Software relating to the Services that is made available to download from the Sites ('Software') is owned by 32Red and/or its licensors. Use of the Software is governed by the terms of the applicable Licence Agreement. A user may not install or use any Software unless he or she agrees to the applicable Licence Agreement terms. If there are any inconsistencies between the relevant Licence Agreement and these Terms of Service, 32Red will determine which terms shall apply or take precedence at its sole discretion.The Software is made available for download solely for use by users according to the Licence Agreement and these Terms of Service. Users are expressly prohibited from reproducing or redistributing the Software except in accordance with the Licence Agreement. 32Red and its licensors reserve their rights to take legal action against any user found to be in breach of any Licence Agreement.Copying or reproducing the Software is expressly prohibited, unless such reproduction or redistribution is expressly permitted by the relevant Licence Agreement.Subject to any express warranties in the relevant Licence Agreement, 32Red hereby disclaims all warranties and conditions with regard to the Software, including all warranties and conditions of merchantability, whether express, implied or statutory, fitness for a particular purpose, title, non-infringement, and those arising from a course of dealing or usage of trade.

10. User Content
32Red's representatives may monitor your communications on the Sites. 32Red does not monitor all of the third party content on the Sites. 32Red does not endorse, approve, or prescreen any third party content on the Sites. 32Red does not assume any responsibility for any third party content on the Sites and 32Red expressly excludes, to the maximum extent permitted by law, liability for any third party content on the Sites.32Red has the right, but not the obligation, in its sole discretion to edit, refuse to post, or remove any third party content on the Sites.In relation to any materials, in whatever format or media, you post or otherwise provide to the Site (a "Submission"), you hereby grant 32Red a non-exclusive, worldwide, royalty-free, perpetual and irrevocable licence to use, copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, modify, translate and reformat your Submission. You expressly acknowledge that 32Red will not pay you for your Submission. 32Red may remove your Submission from the Site at any time. For each Submission, you represent that you have all the rights necessary for you to grant the licence contained in this paragraph.

11. Restrictions and Conditions of Use
As a condition of your use of the Services, you will not use the Services for any purpose that is unlawful or prohibited by the terms, conditions, and notices included in these Terms of Service or any relevant Licence Agreement. You may not use the Services in any manner that could damage, disable, overburden, or impair any 32Red server, or the network(s) connected to any such server, or interfere with any other party's use and enjoyment of any Services. You may not attempt to gain unauthorised access to any Services, other accounts, computer systems or networks connected to any 32Red server or to any of the Services, through hacking, password mining or any other means. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available through the Services. You may not reverse engineer, decompile or disassemble any Software, including any proprietary communications protocol used by such Software.

12. Termination of Account
32Red has the right to terminate Services or suspend your account if it believes you are in breach of these Terms of Service.You have the right to cancel your account or a particular subscription at any time. You understand and agree that, except as expressly provided by law, the cancellation of your account or a particular subscription is your sole right and remedy with respect to any dispute with 32Red or its licensors.You may cancel your account or a particular subscription for a Service by following the procedures made available with the applicable Service. 32Red reserves the right to collect fees, surcharges or costs incurred before you cancel your account or a particular subscription. In the event that your account or a particular subscription is terminated, suspended or cancelled, no refund will be granted, no other credits (e.g. points or tokens) will be credited to you or converted to cash or other form of reimbursement, and you will have no further access to your account or anything associated with it (such as points, tokens or Rubies). If your account is terminated or suspended by 32Red, 32Red shall have the right to terminate or suspend any of your other accounts.

13. Links to ThirdParty Sites
The Sites may contain advertising and sponsorship and other material from third parties which are beyond 32Red's control. Those third parties are responsible for ensuring that material submitted for inclusion on the Site complies with all relevant laws and regulations. 32Red will not be responsible for any error or inaccuracy in any third party material, nor does the Company endorse any third parties whose material appears on the Site.The Site may contain links to other Sites which are also outside 32Red's control and are not covered by these Terms of Service. 32Red will not be liable for the content of any third party websites or the actions or omissions of their proprietors nor for the contents of third party advertisements and sponsorship on those Sites. 32Red does not endorse any third party Sites which have links from the Site. If you access those third party Sites you do so entirely at your own risk.Any charges or obligations you incur in your dealings with third parties are your sole responsibility.

14. Disclaimer of Warranty; Limitation of Liability
Your use of the Sites, Services and Software, and the internet is at your sole risk. You acknowledge and agree that your sole and exclusive remedy for any dispute with 32Red is to stop using the Service, and to cancel your account(s).The Sites, Services and Software, and any other third party Services and products, are provided on an 'as is' and 'as available' basis for your use, without warranties of any kind, either express or implied, unless such warranties are legally incapable of exclusion. 32Red provides the Services on a commercially reasonable basis and does not guarantee that you will be able to access or use the Services at times or locations of your choosing, or that 32Red will have adequate capacity for the Services as a whole or in any specific geographic area.32Red shall not be liable in contract, tort, negligence or otherwise for any loss or damage whatsoever arising from or in any way connected with your use of the Services or Site, whether direct or indirect, including, without limitation, damage for loss of business, loss of profits, business interruption, loss of business information, or any other pecuniary or consequential loss (even where we have been notified by you of the possibility of such loss or damage).Some jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such jurisdictions, the liability of 32Red shall be limited to the fullest extent permitted by law. Nothing in these Terms of Service shall exclude or limit our liability for death or personal injury resulting from our negligence or that of our employees or agents.

15. General
These Terms of Service are governed by the laws of England and the laws of Gibraltar. You hereby irrevocably consent to submit to the jurisdictions of the Courts of Gibraltar and England.You agree that no joint venture, partnership, employment, or agency relationship exists between you and 32Red (or its licensors) arising from this agreement or your use of the Site, Services and/or Software.These Terms of Service are written and are only available in English. If these Terms of Service are translated into another language the English version will prevail.32Red may assign this agreement in whole or in part, at any time. You hereby agree that 32Red's licensors are third party beneficiaries under this agreement.If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of this Agreement shall continue in effect.This agreement, including the documents expressly incorporated by reference, constitute the entire agreement between you and 32Red with respect to the Services.32Red's failure to enforce at any time any of the provisions of these Terms of Service or related Licence Agreements shall in no way be construed to be a present or future waiver of such provisions, nor in any way affect the right of any party to enforce each and every such provision thereafter.Notwithstanding anything else in this agreement, no default, delay or failure to perform on the part of 32Red shall be considered a breach of this agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of 32Red.In the event of a Casino system malfunction all wagers are void. All games are played subject to the Casino's standard terms and conditions and by connecting to the Casino you agree with the terms and conditions that are listed in the Casino software help files.

16. Privacy Policy
See the 32Red Privacy Policy relating to the collection and use of your personally identifiable information. The 32Red Privacy Policy forms part of these Terms of Service.

17. Bots/Artificial Intelligence
See the 32Red Privacy Policy relating to the collection and use of your personally identifiable information. The 32Red Privacy Policy forms part of these Terms of Service.

18. One Account per Player
Players may open only one account with 32Red.Players must not attempt to bypass any of the restrictions which prevent the creation and/or use of multiple accounts.

19. Account Sharing
Players must not share their account with any other person, nor share their account information (password etc.). Players may not allow any other person to use their account, nor use any account other than their own.

20. 'Gold Farming'
Players must play exclusively on their own behalf, in their own best interests.32Red prohibits playing on behalf of an employer or any form of team/co-operative.

21. Angleshooting
32Red prohibits activities designed to give a player an unfair advantage even if such play is allowed within a strict interpretation of - or a loophole in - the rules. Any play considered conventionally unethical or unfair is prohibited.

22. Problem Gamblers
Anyone with a gambling problem must not open an account with, or play on, 32Red.Should a player discover they have a gambling problem they should inform 32Red and cease playing immediately.

23. Locked/Closed Accounts
32Red can, at their discretion, lock and/or permanently close a player’s account and without prior notice.

24. Player Funds
Should a player be found in violation of the casino rules or 32Red’s Terms & Conditions, we reserve the right to seize all of the funds in the player’s account (and to reverse any pending withdrawals).

25. Complaints and Disputes
We are committed to providing a high standard of service to our players and our Internal Complaints Procedure is designed to resolve problems and difficulties quickly and easily.What you need to doPlease contact us with details via [email protected].How we will handle your ComplaintIn all cases where the matter can be dealt with immediately, we will confirm with you the action we are going to take to resolve the matter.Where we cannot resolve the problem there and then, we will promptly acknowledge your complaint and advise you of the steps that we will then take to resolve the matter. These steps will normally involve the case being referred to a higher authority in our Management Team with our aim being to resolve your complaint within seven days, keeping you informed of progress as we do.If we still cannot reach agreementOn those rare occasions where we can’t resolve your complaint, to our mutual satisfaction, the details of your complaint will be considered by the appropriate member of our Senior Management Team.If, at this point, the complaint cannot be resolved we will contact you confirming that this is our final response and the end of our Internal Complaints Procedure.At this stage you can then refer your complaint, free of charge to any of the following Alternative Dispute Resolution Services;eCOGRA IBAS Alternatively, you may use the Online Dispute Resolution platform available here.

Poker Terms and Conditions
The following terms and conditions apply to the use of 32Red’s poker software in addition to the aforementioned terms and conditions.TournamentsAt any level, any Player can buy-in for cash plus the entrance feeAll tournaments begin promptly at the scheduled time stated in the Tournament LobbySeats are assigned at random. Seat changes are not permittedThe tournament ends when one Player accumulates all the chips in play.If two or more Players are eliminated on the same hand, the Player with the most chips at the beginning of the hand is ranked higher. If Players started the hands with an identical amount of chips, both Players tie for that rank, and any prizes are divided equally between them.Soft playing or chip dumping may result in disqualification from the tournament. Any unethical play may result in the termination of the offending Player’s account.Prizes are awarded as stated on the Tournament Lobby.Players and "railbirds" must use the chat feature in a courteous manner.No cash awards are made from Satellite games. All prizes are deposited into a Player’s holding account and are used for buy-in’s at the next level.Players who qualify to a 'target' tournament via a 'feeder' tournament are only eligible for one 'target' tournament entry (or one tournament ticket) irrelevant of how many 'feeder' tournaments they have played to gain entry into the 'target' tournament, unless otherwise specified.By entering the 32Red Multi-Table Tournament Players agree that their real names, aliases and images can be used for promotional purposes.Awarding of prizes is at the sole discretion of 32Red management, and any decisions taken by management in this regard are final.Players may not sit out. Players who are not present are blinded off and their hands folded, until they have no more chips and are eliminated.All Satellite games are multi-table no-limit Hold ’em freeze-outs, following standard 32Red rules. The number of entrants who win a seat at a next level or at a final, depends on the amount of the respective buy-in’s plus fees.32Red management reserves the right to deny entry to the 32Red Multi-Table Tournament and/or remove a Player or disqualify a Player from the Satellite. Any decisions taken by management in this regard are final.32Red management reserves the right to change the rules and/or structure of the 32Red Multi-Table Tournament at its’ sole discretion. Any decisions taken by management in this regard are final.In case of disputes, 32Red management decisions are final.32Red does not allow tournament Players to make deals regarding the outcome of the tournament or the division of prizes. Players seen to be making deals in tournaments, or playing in a way consistent with having made a deal, may be disqualified from the tournament and/or have their accounts closed. All decisions taken by 32Red management in this regard are final.Prohibited Software32Red prohibits any use of any software which:Shares hole cards among players or facilitates collusion. Uses a database of hands/player profiles which is shared between users. Reduces/eliminates the need to make decisions. Is designed to datamine. Provides real-time advice. Attempts to block fraud and cheating detection mechanisms. Datamining32Red prohibits datamining, as well as use of any data obtained by datamining (either by the player or anyone else). Any data gathered by a player must come from their own playing experience at the tables.CollusionPlayers must always play in their own individual best interest. Players may not collude, encourage others to collude, or intentionally lose or interfere with hands in order to transfer funds. Players may not participate in the same games as someone in whom they have any kind of financial interest.These rules apply whether or not any actual demonstrable harm has been caused to others.

Sports Betting Terms and Conditions
By accepting these terms and conditions you have also read and accepted the Sports Betting Terms and Conditions which govern the use of 32Red Sport.
Last Updated : December 23rd, 2016
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