Casiplay Casino Review
Casiplay online casino is a new regulated gaming site that launched at the end of 2018. It's licensed in Malta and the UK and is operated by Aspire Global International Ltd. There are over 450 games from developers like NetEnt, Quickspin, and Play 'n GO.
Casiplay runs through an instant-play client so there's no need for download, whether you are on desktop or mobile. The overall operation is secure and safe. Casiplay uses 128-bit Secure Socket Layer (SSL) encryption to protect funds and personal data.
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Read our Casiplay casino review to see if this new addition is for you.
- Over 450 games from providers including Quickspin and NetEnt.
- Secure site with world-beating auditing by iTech Labs
- Welcome bonus available for new sign-ups
- Customer support only runs 6am-11pm GMT
- Long withdrawal times with some banking methods
Welcome Bonus
You will need to deposit at least £20 to claim your welcome bonus at Casiplay. The casino offers a fairly standard promotion of free casino bonus sites. You will also receive bonus spins on popular slots like Starburst.
The wagering requirement is 35x on the deposit portion of the offer.
One downside for table game players is that roulette is completely exempt from the bonus wagering requirement. Many slots contribute 100% to the play-through, but there are still around 250 slots that contribute just 50%. All NetEnt slots contribute just 50% too.
Casiplay online casino has over 400 slots and games from in impressively broad range of software developers.
NetEnt and Play 'n GO are easily the biggest providers but there are plenty of smaller developers who contribute the odd table game or 5-reel slot.
You can search by table games or slots, but we would have liked to have seen a Game Provider filter in the lobby. The game screens in the lobby also don't display any betting limit information, and we couldn't add games to our Favourites list.
Desktop/Mobile Experience
Casiplay operates through an instant-play platform without the need to download software. You can sign up and log in through a regular browser but we recommend installing Google Chrome 30 or better, plus Adobe Flash Player 9+ for the best experience.
We found it easy to navigate around the desktop client, but it helps if you expand the lobby to fill your entire monitor. This avoids the potential to lose games and tabs, which frustratingly can disappear off the edge of the screen. It certainly feels like Casiplay's mobile client has simply been adapted to work on desktop machines.
The search filters are large enough to find easily. Games are divided into categories like 'New Games, Casino Games', and 'Scratch Cards', but there isn't a search function for game provider. We found that there was a lot of scrolling through games to get to the slot we wanted.
You can gamble at Casiplay through an iOS or Apple smartphone or tablet without the need for download. While it can help to have a solid native app for iPhones, we found the mobile Casiplay client worked well enough through a standard browser. Make sure your device is in landscape mode, as we found the portrait mode made the lobby look cramped.
You can log in to your Casiplay account through your mobile using the same details you use for your desktop account. If your Apple device is set up with Touch ID or Face ID, you can use these to log in to your account.
Happily, most slots have been adapted for the mobile Casiplay casino. There are well over 150 slots to play on your device, as well as a dozen or so table games. The mobile client offers an excellent live casino lobby.
Payments and Banking Methods
Casinplay Casino lets you deposit via a wide range of banking options. Tried and tested card options like VISA and MasterCard allow for instant deposits into your account from as little as £10. You can also use quick e-Wallets like Skrill,, Skrill 1-Tap, and Neteller. Deposits can be made via GBP, EUR, AUD, SEK, USD or CAD.
Remember, you will have to verify your account BEFORE you make a first deposit in the UK. This process is quick, however, and requires a photo ID upload.
Watch out for long withdrawal times at Casiplay. e-Wallets fare best with their 3-day waiting times. VISA and MasterCard can take up to 8 business days, but we found that we received our funds well before that.
| Payment Method | Deposit Amount | Withdrawal Amount | Withdraw Time |
|---|---|---|---|
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10 min | £10 min | 1-3 Days |
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10 min | £10 min | 2-6 Days |
|
10 min | £10 min | 1-3 Days |
|
10 min | £10 min | 1-3 Days |
|
10 min | £10 min | 1-3 Days |
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10 min | £10 min | 2-6 Days |
Casiplay boasts a 'Classic Slots' tab in its lobby but we found that when clicking on it it simply displayed the same 5-reel games as the regular 'video slots' tab.
In reality, most of the 300+ slots at Casiplay are modern 5-reel video slots. IGT, NetEnt and Games Global are well represented by games like Golden Goddess, Game of Thrones, Gonzo's Quest, and Starburst. However, you will also find hundreds of slots from smaller providers like ELK Studios.
Luckily, the 'New Games' lobby at Casiplay is constantly being added to, and you will find some exclusive slots not available at any other casino.
Casiplay falls down slightly on its range of progressive jackpots. With developers like NetEnt on board, our team would have wanted to see games like Divine Fortune and Mega Moolah in the lobby.
Casiplay scores lower on its table game selection. There are just 40 games available, the majority of which are blackjack and roulette. The biggest and best options are in the well-stocked live casino lobby where you can play VIP Roulette up to £5,000 a spin. NeoGames' Roulette Lounge uses a mechanical wheel but no dealer, and can be played from just £0.25.
Other live casino games include European Roulette with English, German or Norwegian-speaking dealers. However, new games are being added all the time.
The live casino at Casiplay offers a range of roulette, blackjack and prize wheel games like Dream Catcher. You'll be left wanting if you're a video poker fan as there is just a single Jacks or Better variant on the site.
The scratchcards lobby is busier, however. There are over 20 instant win scratchies to enjoy from as little as £0.10.
Betting Limits
Casiplay is a casino that caters for gamblers of all budgets. Slots can be played for as little as £0.01, but the VIP table games and live dealer casino offers much higher betting limits.
progressive jackpot slots are hard to find at Casiplay, and the lack of big-prize slots is a downside to the site. However, the Casiplay lobby does display a current ticket showing the best current slot jackpots, some of which regularly reach five figures.
Return to Player Percentage
Every online casino has a list of RTPs (Return to Player percentages) for their games. These are the average long-term payouts made by games to the players. For example, an RTP of 95% means that games will pay out on average £95 for every £100 wagered.
RTPs are independently verified by external testing bodies. Under Casiplay's UK and Malta licenses, they must have software and games regularly audited. Leading auditors iTech Labs fill this slot well and the average tested RTP of the site was 95-96%.
5-reel slots at Casiplay tend to pay in the region of 92-97%, while table games like roulette and blackjack pay around 94-98.5%.
| Mobile Slot Providers | 79 |
| Overall Slot Jackpots | 5 |
| Slot Wagering | 35x |
| Slots | 708 |
| Top Slot Game | Book of Dead |
| Mobile Slot Games | 708 |
Registration
Like all new online casinos, Casiplay makes it easy to register an account. There is a simple 2-step process, and we were up and running in just a few minutes. You will need a valid email handy, plus date of birth, choice of currency, home address, and mobile number.
If you live in the UK, you will need to verify your account before making a deposit and playing. All licensed operators require some form of verification, and Casiplay wouldn't score highly in our review if they didn't implement the process.
You will need to supply some form of ID. Casiplay uses a handy documents uploader tool, which makes verifying your account really easy. You'll need to upload a copy of a passport or driving license, plus a recent utility bill showing your address.
You can upload up to 6 scans or JPEGs of your documents at a time. This can also be done via the live chat box if you need assistance from a support staff member.
Customer Support
Customer service is available at Casiplay from (6am-11pm GMT / 8am to 1am CET). And although all-night support isn't available, support does run 7 days a week. There is also a UK-facing phoneline that can be reached during daytime hours.
Casiplay operates a 'C.A.R.E' policy (Customers Are Really Everything). While the slogan is a little corny, the site really does pride itself on professional care. We found that all our queries were answered in a timely manner and the staff was knowledgeable.
Tucked away on the casino's homepage, you will also find a full FAQ with search function to get to the answers you need fast.
| Available Hours: | 08:00 CET to 00:00 CET |
| Phone: | +03 222 109 4890 |
VIP Program
Casiplay's VIP Club is the site's regular loyalty program. It's a simple bonus scheme with six tiers: Bronze Count, Silver Duke, Golden Prince, Platinum King, Premium Emperor and Prestige Master Royale.
At the bottom level, you only need 10 player points to maintain the Bronze Count level. You will also get 5 free games on Sundays and faster cash-out times.
At the upper tier, the invite-only Prestige Master Royale has "express" cash-out times for virtually instant withdrawals, plus 50 free games every Sunday.
Responsible Gambling Features
Casiplay takes its responsible gambling duties seriously. On registering an account, you have the option straight away to set regular deposit limits (daily, weekly or monthly). You can also take a "reality check" and opt out of your account for a set cooling off period. Alternatively, you have the option of setting session time limits or Autoplay limits on slots.
Casiplay's support team is trained to spot problem gambling and will help you implement a self-exclusion of 6 months to 5 years or longer if you need it. Links to external organisations like Gamblers Anonymous are provided.
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Our Verdict
Casiplay is a slick new addition to the Aspire Gaming group of casinos. And if you are looking for an easy instant-play site for your mobile, you could do far worse. The spread of games isn't huge compared to some other new online casinos, but the range of developers is excellent.
The casino is safe, and licensing and security measures are taken seriously. We also found the customer service to be helpful, particularly on verification and payment issues. Give Casiplay a try today and claim your welcome bonus.
Casiplay Information
Email:
[email protected]Support Hours:
Address:
Website:
casiplay.comSupported Platforms:
Android, App, Desktop, iPhone, Mac, Mobile, Tablet, Windows
Payment Methods
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